Here’s another thread with no solution, note that in the first post, the guy has a Sony as well. If you have another laptop you can try and see if it will work in the other machine. Works like a charm in mini itx HTPC slim case. The problem is not solved. After you have uninstalled everything, run CCleaner as many times as necessary and delete what it finds in its registry cleaner.

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Download the latest version for the retail version of this drive from sony at: I uninstalled all the Blu-ray software and Windows still saw the disc of “Avatar”, I could even click on it and see the files.

Optiarc™ BD-ROM BC-5500S Firmware Update

You may be forced to buy a Pioneer or HP Blu-ray reader. The driver may be corrupted or missing. I have run SFC tool – it reported some problems it could not repair.

Make sure that you download the Windows vista 64 optiard driver. Visit our Microsoft Answers Feedback Forum and let us know what you think.

Click here for more details. I tried the procedure described in this forum sony optiarc bd rom bc-5500s http: I have used the solutions but the problem is not solved.

The problem is not solved. ROXIO will most likely have many unhappy articles written about them. You have to uninstall QuickPlay and all Power DVD products don’t use QuickPlay anymore, it’s outdated and it will not be updated as it’s been long discontinued.

DVD’s work just fine. Message 5 of 6 21, Views.

Sony Optiarc Model BCS Black 2X Blu-ray Combo Drive –

Please select and accept your settings before you continue. Dont buy this drive for a desktop application without buying one of these at the same time!!!!! I’ve installed quickplay along with powerdvd11, the drive spins up like it will read it, then stops.

Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions. I would suggest that you visit the DVD drive manufacturer website download the latest drivers for the drive sony optiarc bd rom bc-5500s install it on the computer and if it works.

Information and links in this thread may no longer be available or relevant. Sony optiarc bd rom bc-5500s and Mobile Devices.

I have HP version 1. Clean the laser lens. The properties for the device say: Please email us if you’re running the latest version of your browser and you still see this message. Did this solve your problem?

Sony eSupport – Optiarc™ BD-ROM BCS Firmware Update

I wonder if the problem is software or harware and why hp don’t give a firmware update like sony. Archived Topics Read Only. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Note on archived topics. Non-refundable Return for replacement within: Message 6 of 6 21, Views. I received sony optiarc bd rom bc-5500s the other day, but movies such as “The Happening” have nothing, but a black screen.

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Please accept if you wish to continue with third-party features. This is not compatible with windows 7. Hi was there any resolution on this problem?